FREE US SHIPPING ON SUBSCRIPTIONS & ORDERS $35+
FREE US SHIPPING ON SUBSCRIPTIONS & ORDERS $35+

FAQs

Got questions? We've got answers.

What Does Neuro Gum & Mints Do for You?

Neuro is designed to help support your mindset when you need it most. Need to lock in, calm down, or power up? There’s a formula for that. Our gum and mints are made to support:

  • Energy and Focus: For when you need energy support, alertness and motivation when you need to stay on track.
  • Memory and Focus: Formulated to help support recall and cognitive function, no caffeine required.
  • Calm and Clarity: Designed to help promote a sense of calm and mental clarity during your day.
  • Sleep and Recharge: Formulated to help support relaxation and promote restful sleep so you can wake up feeling refreshed.

How is Neuro different from coffee, energy drinks or other energy products?

Neuro is formulated to help promote clean, balanced energy and focus, not a jittery spike.

Unlike coffee or energy drinks, it combines ingredients like caffeine and L-theanine to support smoother performance and clearer focus.

How quickly might I notice effects from Neuro?

Neuro is designed to work quickly, but the exact timing can vary from person to person. Factors like the formula you choose, your metabolism, and your sensitivity to ingredients can all play a role.

That said, many people notice the effects not long after use, making Neuro a convenient option when you need support without waiting around.

Will Neuro make me jittery or anxious?

Neuro is formulated to help promote smooth, balanced energy and focus rather than jitters. Our caffeinated formulas are thoughtfully crafted with ingredients like L-theanine to support calm, steady performance.

And if you prefer to skip caffeine entirely, we also offer non-caffeinated options for the same brain-boosting support.

Can I use Neuro every day?

Yes. Neuro is designed to be used daily as part of your routine. Our formulas are made with carefully selected ingredients and balanced caffeine levels, so you can enjoy consistent support for focus, energy, calm, or sleep when used as directed.

Who is Neuro made for?

Neuro is designed for adults looking for everyday support with focus, energy, calm, or mental clarity.
If you’re under 18, pregnant, or breastfeeding, we recommend consulting a healthcare professional before using Neuro to make sure it’s the right fit for you.

What are the Neuro ingredients?

Neuro products are made with functional, science-backed ingredients like natural caffeine, L-theanine, vitamins B6 and B12, GABA, vitamin D3, and melatonin, depending on the formula. Each blend is designed to support energy, focus, calm, memory, or sleep. And just to be extra clear, Neuro contains no nicotine.

Why does Neuro use caffeine and L-theanine?

Neuro pairs caffeine and L-theanine because they work better together. Caffeine helps support alertness and focus, while L-theanine helps promote calm and balance.

This pairing is designed to help promote smoother energy and mental clarity, without the jittery feeling often associated with caffeine alone.

Is Neuro sugar-free?

Yes. Neuro gum and mints are sugar-free, so you get the benefits without the sugar crash.

Is Neuro Vegan, Gluten-Free, and Keto-Friendly?

Yes. Neuro gum and mints are vegan-friendly, gluten-free, and keto-friendly, making them a great fit for a wide range of lifestyles.
Our formulas are made with no sugar and minimal carbohydrates, and they’re crafted without animal-derived ingredients or gluten-containing components.

What’s the difference between Neuro Gum and Neuro Mints?

Neuro gum and mints offer the same brain-supporting ingredients and targeted benefits, but in different formats:

  • Neuro Gum is great when you want a chewable burst of support on the go.
  • Neuro Mints give you a refreshing alternative with the same functional benefits in a mint you can enjoy anywhere.

How many pieces can I take per day?

Follow the recommended daily use listed on the product label for the specific Neuro formula you’re using. Each product is formulated with a suggested limit in mind to help you get the benefits safely and effectively.
If you have any questions or specific health concerns, it’s always a good idea to check with a healthcare professional.

When is the best time to use Neuro?

Anytime you want to feel more like your best self.
Use Neuro when you are looking for energy and focus support, want to promote a sense of calm and clarity, or are looking for help supporting memory and cognitive function, or you’re ready to wind down for sleep, depending on the formula you choose.

Is Neuro Safe for Children & Teens?

Neuro is formulated for adults. We do not recommend Neuro for anyone under 18. If you are a teen considering Neuro, please consult a healthcare professional before use.

Is Neuro Safe for Pets?

Neuro is formulated for adult human consumption only and is not safe for pets.

Some ingredients commonly found in functional products—such as caffeine and xylitol—can be harmful to dogs and other animals if ingested.

We recommend storing Neuro products out of reach of pets and children, just as you would with coffee, supplements, or medications. If you believe your pet may have consumed Neuro, please contact your veterinarian immediately.

Keeping Neuro stored safely helps ensure it stays exactly where it belongs—in your routine, not your pet’s.

Where can I buy Neuro?

You can buy Neuro on our website, where we also offer international shipping. We’re also available on Amazon and in thousands of retail stores across the U.S. using our store locator.
You can also place an order by phone at (855) 638-7646 (Mon–Fri, 9 AM–5 PM PST).

Where do you ship?

We ship across the United States and to select international countries. Shipping availability may vary by location, so check out at checkout to confirm delivery options for your address.

How much does shipping cost?

Shipping costs vary based on your location, shipping method, and order details. You’ll see the exact shipping cost calculated at checkout before you place your order, so there are no surprises.

How can I change or cancel my order?

If your order hasn’t shipped yet, we may be able to help. Just email us at [email protected] as soon as possible with your order details, and our customer support team will do their best to make the change or cancel it in time.

What if my order arrives late or is missing?

If your order seems delayed or hasn’t arrived, start by checking your tracking link for the latest updates. Sometimes carriers run into delays due to weather or other logistics.

In case you need assistance, email us at [email protected] and we’ll help you figure out what’s going on.

How do subscriptions work?

Subscriptions are the easiest way to stay stocked. Just choose your favorite Neuro product, select your delivery frequency at checkout, and we’ll automatically ship it to you on schedule.

Can I skip, pause, or cancel my subscription anytime?

Yes. You’re in control. You can skip, pause, cancel, or make changes to your subscription anytime through your Customer Portal. Just log in to manage your deliveries, update flavors, or adjust your schedule, no strings attached.

Can I change flavors or delivery frequency?

Yes. You can update your flavor selection or adjust your delivery frequency anytime through your subscription settings in your account.

Do subscriptions include any perks or discounts?

Yes. Subscriptions come with perks.

When you subscribe, you’ll get 21% off, free shipping, and access to surprise extras like gifts and special discounts. Perks and discount levels are subject to change; see our subscription page for current details.

Do you offer wholesale or retail partnerships?

Yes. If you’re interested in carrying Neuro or exploring a retail or wholesale partnership, reach out to us and we’ll point you in the right direction.

Do you have a rewards program?

Neuro has a rewards program that lets you earn points and perks for doing what you already love, stocking up on brain fuel. Check our website for the latest rewards details and how to join.

Do you have a referral program?

Yes! We offer a referral program that lets you share Neuro with friends and get rewarded. Check our referral program page for current details and how to start sharing.

How can I contact customer support?

You can reach our customer support team by emailing [email protected]. We’re happy to help with orders, accounts, subscriptions, or anything else you need.

Refresh your
state of mind.

Get Neuro

Refresh your
state of mind.

Get Neuro
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