Free shipping on subscriptions and all orders over $35+
Free shipping on subscriptions and all orders over $35+

FAQs

Got questions? We've got answers.

Can I still take Neuro if I’m already taking vitamin B supplements?

Absolutely! Although Neuro provides 30% of your daily value of Vitamin B6 (pyridoxine) and 100% of your daily value of vitamin B12 (methylcobalamin), it’s safe to take it with moderate amounts of other Vitamin B supplements. Anything extra will flush itself out of your system.

Can pregnant or breastfeeding women use Neuro gum and mints?

It’s recommended that pregnant or breastfeeding women consult with a healthcare provider before using Neuro gum and mints.

Is Neuro Gum or mints suitable for those following a ketogenic (keto) diet?

Yes, Neuro Gum and Mints are suitable for a ketogenic (keto) diet. Our products are formulated with ingredients that align with the principles of the keto diet, containing minimal carbohydrates and sugar. However, as individual responses to dietary changes may vary, we recommend consulting with a healthcare professional or nutritionist to ensure compatibility with your specific dietary goals and needs.

Does Neuro Gum or mints have any effects on dental health or oral hygiene?

Neuro Gum and Mints do not have any proven adverse effects on dental health or oral hygiene. Our products are sugar-free and do not contain any ingredients known to harm teeth or gums. However, like with any chewing gum or mint, it's important to maintain good oral hygiene practices such as regular brushing and flossing to promote dental health. If you have specific concerns about oral health, it’s still best to consult with your dentist for personalized advice.

How long should I keep it in my mouth to absorb all of the benefits?

Through buccal and sublingual absorption, Neuro works more rapidly than if you were to drink the ingredients. This means your body can absorb the effects in as little as 5 minutes, allowing you to continue chewing for as long as you like!

I love Neuro and want to help promote! How do I get started?

For collaborations, you may start by applying through our partner portal at https://neurogum.grin.live/

Is it still safe to be consumed past the expiration date?

For the best experience with our gum and mints, we recommend consuming them by the expiration date on the package. While they may not be harmful to consume shortly after this date, the freshness and quality that we stand behind can only be assured up until this point.

I have a medical condition, is it safe for me to take Neuro Gum or Mints?

If you have a medical condition, it's important to chat with your healthcare provider before trying Neuro Gum or Mints.

Are the gum and mints suitable for children?

Both our gum and mints are formulated for adult consumption.

Do you offer samples?

While we don't offer sample packs at the moment, we stand by the quality and benefits of all our products! That's why we offer a 30-day money-back guarantee on anything you purchase.

How should I store Neuro and how long does it last?

Keep the gum or mints in a cool, dry place, away from direct sunlight, and ensure the container is tightly sealed to maintain freshness.

All our products have a shelf life of two years.

Where can I buy Neuro?

Neuro gum and mints are available on our website, Amazon, and in over 15,000 retail stores nationwide.Use our store locator feature to find a store near you!

What are my payment options?

For payments, we accept all major credit cards as well as PayPal, Google Pay and Amazon Pay.

We also offer flexible payments for eligible customers through Shop Pay.

Can I place an order by phone?

Absolutely! You may call our customer service support number at (855) 638-7646. Our team is available to assist you Monday through Friday, from 9 AM to 5 PM PST.


Please ensure you have your order and payment information ready when you call.

How can I track my order?

After your order has been shipped, tracking information will be sent to the email address linked to your order.

Our standard order processing timeframe for US orders is 1-3 business days from the payment date. Orders placed before 12 pm PST are usually shipped out on the same day.

For International orders processing would be 2-4 business days from the payment date. Orders placed before 12 pm PST are usually shipped out on the same day.

If you haven’t received your tracking information and it has been over 3 business days, please contact us at support@neurogum.com.

I accidentally entered the wrong shipping address. What should I do?

Simply contact us at support@neurogum.com with the correct address, and we'll get it fixed right away!

How do I start a subscription?

To start a subscription, simply choose your desired Neuro product and select your preferred delivery frequency during checkout. Proceed with the checkout process and your subscription will be activated.

I’m trying to log in to manage my account but it says my email is not found.

Please reach out to support@neurogum.com and provide the name and address that may be associated with the account you signed up with. Our customer service team will assist you in resolving this issue promptly.

Can I cancel my order before it has been shipped?

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