Please read and review this entire agreement. This is a legally binding agreement between you, the affiliate, and Neuro. By filling out the Neuro Affiliate Program application form, you acknowledge that you have read and agree with the following terms and conditions and that you agree to be legally responsible for each term and condition.
Submitting your Application
Once you submit your application you are bound by the terms of this agreement. When filling out the application you must provide accurate and complete information. Participation in the Neuro Affiliate Program is to legally advertise our website to receive a commission on referring customers that complete authorized sales via affiliate links. We will evaluate each application and you will be notified of your acceptance or rejection. We reserve the right to reject your application for any reason.
Affiliate Obligations
2.1 Once your application is approved, re-evaluation can occur at any time. The terms and conditions of this agreement will begin when your application has been submitted and will end when your affiliate account has been terminated. Affiliation can be immediately revoked if we deem your website / social media accounts and their content to be unsuitable for any of the following reasons; including but not limited to:
2.1.1 False advertisements concerning Neuro.
2.1.2 Spamming using your affiliate link.
2.1.3 Usage of materials that infringe on any copyright, trademark, or other intellectual property rights or violate the law.
2.1.4 Harassment or intimidation of others on your website (i.e. sexually explicit materials, violence, discrimination of any form).
2.1.5 Promotion of illegal activities.
2.1.6 Usage of technology to potentially divert commission from other affiliates in our program.
2.1.7 Disclosing private information about Neuro, its products, or the affiliate program.
2.1.8 Sharing private coupons, sales, or promotions with the public.
2.1.9 Sharing coupon codes or affiliate links on coupon sites to obtain additional sales.
2.2 You may not create or design your website or any other website that you operate, explicitly or implied in a manner that resembles our website nor design your website in a manner that leads customers to believe you are getneuro.com or any other affiliated business.
2.3 Neuro reserves the right to review your placement and approve the usage of your affiliate link. You may use graphics, banners, and texts provided to you by us or create your own as long as it is appropriate (see condition 2). Digital assets can be provided upon request at support@neurogum.com.
2.4 You may not use your own link to make purchases. You will not earn a commission from orders placed under your affiliate link by customers residing in your household. You may not knowingly allow others to repeatedly use your affiliate link to earn a commission.
2.5 The maintenance and updating of your site is your responsibility. We may monitor your site as necessary to ensure your content is up to date and notify you of any changes that should be made to help your affiliate performance. Your affiliation can be terminated if we find your site has not been updated in over 1 year. A written notice will be given via email should we find your site outdated. You will have 48 hours to respond with an updated site before your affiliation is terminated.
2.6 You agree that you are an independent contractor, and nothing in this agreement will create any partnership, joint venture, agency, franchise, sales representative, or employment relationship between you and Neuro. You will have no authority to make or accept any offers or representations on our behalf. You will not make any statement, whether on your site or any other of your sites or otherwise, that reasonably would contradict anything in this section.
Promotion Restrictions
While you are free to market Neuro on your own website / social media accounts, the promotion of Neuro could be perceived to the public as a joint effort. Please be aware certain forms of advertising are prohibited. Please abide by the following guidelines when planning your marketing efforts:
3.1 “Neuro” cannot be used as a part of an affiliate’s website domain name, blog, social media handles or any URL associated with the affiliate account.
3.2 FTC Guidelines & Spamming Advertising commonly referred to as “spamming” is unacceptable to Neuro and could damage our name. Affiliates must abide by all state and federal consumer protection laws and regulations including the Federal Trade Commission Act and the CAN-SPAM Act. The FTC points out that “when there exists a connection between the endorser and the seller of the advertised product” it is imperative that such a connection is “fully disclosed.” We strongly encourage our affiliates to adhere to the FTC’s rules. We also reserve the right to terminate our relationship with any non-compliant affiliates. Any pending commissions owed will not be paid if your account is terminated due to spamming or solicitation.
3.3 Unsolicited Commercial Email (UCE) You may use mailings to contact your customers so long as the recipient is already a customer or subscriber of your services or website and the recipient has the option to unsubscribe to future mailings for themselves.
3.4 Copyright and Trademark Infringement Neuro reserves the right to seek legal action against wholesalers and affiliates that infringe our copyrights and registered trademarks, or that replicate our product designs under a different brand. Affiliates acknowledge that they will not promote, manufacture, distribute or sell any products which replicate the designs of products that are exclusive to Neuro. Neuro will legally pursue all parties associated with the manufacturing, distribution, and sale of counterfeit Neuro products.
3.5 Paid Search Policies Bidding at larger pay-per-click search engines (PPCSE), such as Google, Yahoo, and Bing!, is a great way to drive traffic to your website and send your commission checks even higher. Affiliates engaging in paid search marketing campaigns must adhere to the following terms and requirements:
3.5.1 getneuro.com protects its trademark and does not allow any trademark bidding on any search engine or Paid Placement service or site. This includes, but is not limited to Google, Yahoo, Bing!, Ask, and other similar services. Affiliates may not bid on trademarked or registered terms and products (i.e. Neuro, getneuro.com, Neuro Gum, Neuro Mints) or any phrase type, misspelling, variation, or combination thereof. Any affiliates found to be trademark violators will be banned from the Neuro Affiliate Program. Affiliates will be contacted prior to the ban, however, we reserve the right to ban any trademark violator from the Neuro Affiliate Program without prior notice, and on the first occurrence of PPC bidding behavior.
3.5.2 Affiliates may not use the trademark alongside with or in conjunction with the following terms: “percent (%) off”, “sale”, “discount”, or “coupon”.
3.5.3 Affiliates may not use their affiliate link or any of the Neuro domains and/or URLs (including, but not limited to getneuro.com) as the displayed domain or URL in the advertisement. When engaging in paid search engine campaigns, affiliates must use their own domain and/or URL in their ads.
Forbidden Display URL Examples: getneuro.com
Approved Display URL Examples: http://www.yourdomain.com/getneuro
3.5.4 All traffic directed to the Neuro website must be done so with the full knowledge of the customer. Affiliates that do not direct traffic to their own website, prior to redirecting it to ours, while using paid search engine campaigns will be considered trademark violators, and will be banned from the Neuro Affiliate Program.
3.5.5 You may not make any misleading or false statements in your campaigns. To avoid conflicts and to protect the integrity of the Neuro brand, Neuro reserves the right to suspend any affiliates’ activities, and thus their commissions for phrases that Neuro determines to be untrue or inflammatory claims of our products, services or websites. To avoid such measures, please forward all ad text and proposed keywords/phrases you wish to bid on to the Affiliate Manager (EMAIL ADDRESS) for approval or editing, PRIOR to your submitting it to Paid Search Network providers or Paid Inclusion Search Engines.
3.6 Coupon Code Marketing Guidelines
3.6.1 Affiliates are permitted to use active coupon codes provided exclusively through the Neuro Affiliate Program. Affiliates are not permitted to promote unauthorized coupon codes, codes that are exclusive to other affiliates, codes provided in customer-oriented newsletters or other promotional codes from Neuro’s non-affiliate program marketing efforts. Use or attempted use of any coupon code received from any source other than directly from the Neuro Affiliate Program will result in lost commissions and/or removal from the program.
3.6.2 Promotion language must be simple, easy to understand, and should include the following: The offer, the coupon code, the expiration date, and the approved text link only. Publishers of the coupon code must not use “bait and switch” language, misrepresentations, or false advertising when promoting offers (i.e: “Click here for more possible deals”). Publishers must remove invalid coupon codes and banners, or make clear to readers that the code is expired.
3.6.3 Affiliates bear the responsibility for removing any unauthorized, user-submitted codes.
3.6.4 Distribution of coupon codes on multiple sites needs to be disclosed and approved by the Neuro Affiliate Program. Please email any new websites and promotions distributing Neuro coupon codes to (EMAIL ADDRESS) for approval.
3.6.5 Failure to follow these guidelines will result in suspension and lost commissions. Upon warning, affiliates must remove all violations. Repeated abuse will result in termination of your affiliation and any pending commissions owed will not be paid if your account is terminated due to coupon code misuse.
3.7 “Cookie-Stuffing” Policy “Cookie-Stuffing”, forced clicks, etc. is not permitted.
“Cookie stuffing” is an unlawful strategy of generating affiliate sales. (IE: Use of cookie stuffing to cause tracking systems to conclude that a user has clicked through a qualifying affiliate link – and to pay commissions accordingly- even if the user has not actually clicked through any such link). Affiliates found using, employing or receiving this strategy will be immediately revoked and all commissions will be forfeited and conditions.
3.8 Adware & Toolbars
Affiliates are prohibited from transmitting any “interstitials,” “Parasiteware™,” “Parasitic Marketing,” “Shopping Assistance Application,” “Toolbar Installations and/or Add-Ons,” “Shopping Wallets” or “deceptive pop-ups and/or pop-unders” to customers from the time the customer clicks on a qualifying link to the Neuro website until the time the customer has exited the Neuro site (ie. no page from the Neuro site or any Neuro content or branding is visible on the end-user’s screen). The terms a. “Parasiteware™” and “Parasitic Marketing” shall mean an application that (a) through accidental or direct intent causes the overwriting of affiliate and non-affiliate tracking cookies through any other means than a customer initiated click on a qualifying link on a web page or email; (b) intercepts searches to redirect traffic through an installed software, thereby causing, pop ups, commission tracking cookies to be put in place or other commission tracking cookies to be overwritten where a user would under normal circumstances have arrived at the same destination through the results given by the search (search engines being, but not limited to, Google, MSN, Yahoo and similar search or directory engines); (c) set commission tracking cookies through loading of Neuro site in IFrames, hidden links and automatic pop ups that open Neuro’s site; (d) targets text on web sites, other than those web sites 100% owned by the application owner, for the purpose of contextual marketing; (e) removes, replaces or blocks the visibility of affiliate banners with any other banners, other than those that are on web sites 100% owned by the owner of the application.
Grant of Licenses
4.1. We grant to you a non-exclusive, non-transferable, revocable right to (i) access our site through HTML links solely in accordance with the terms of this agreement and (ii) solely in connection with such links, to use our logos, trade names, trademarks, and similar identifying material (collectively, the "Licensed Materials") that we provide to you or authorize for such purpose. You are only entitled to use the Licensed Materials to the extent that you are a member in good standing of the Neuro Affiliate Program. You agree that all uses of the Licensed Materials will be on behalf of Neuro and the rapport associated therewith will insure to the sole benefit of Neuro.
4.2. Each party agrees not to use the other's proprietary materials in any manner that is disparaging, misleading, obscene, or that otherwise portrays the party in a negative light. Each party reserves all of its respective rights in the proprietary materials covered by this license. Other than the license granted in this agreement, each party retains all right, title, and interest to its respective rights, and no right, title, or interest is transferred to the other. 4.3 All affiliates within the Neuro Affiliate Program grant Neuro non-exclusive rights to use photos, descriptions, artistic concepts associated with any content, images, videos, copy related to the use of Neuro products.
Disclaimer
NEURO MAKES TO EXPRESS OR IMPLIED REPRESENTATIONS OR WARRANTIES WITH RESPECT TO THE PROGRAM, NEURO’S SERVICES, WEB SITE OR THE PRODUCTS OR SERVICES PROVIDED HEREIN, ANY IMPLIED WARRANTIES OF NEURO, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT ARE EXPRESSLY DISCLAIMED AND EXCLUDED. IN ADDITION, WE MAKE NO REPRESENTATION THAT THE OPERATION OF OUR SITE WITH BE UNINTERRUPTED OR ERROR-FREE, AND WE WILL NOT BE LIABLE FOR THE CONSEQUENCES OF ANY INTERRUPTIONS OR ERRORS.
Representations and Warranties
You represent and warrant that:
6.1. This agreement has been duly and validly executed and delivered by you and constitutes your legal, valid, and binding obligation, enforceable against you in accordance with its terms;
6.2. You have the full right, power, and authority to enter into and be bound by the terms and conditions of this agreement and to perform your obligations under this agreement, without the approval or consent of any other party; 6.3. You have sufficient right, title, and interest in and to the rights granted to us in this agreement.
Limitations of Liability
WE WILL NOT BE LIABLE TO YOU WITH RESPECT TO ANY SUBJECT MATTER OF THIS AGREEMENT UNDER ANY CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES (INCLUDING, WITHOUT LIMITATION, LOSS OF REVENUE OR GOODWILL OR ANTICIPATED PROFITS OR LOST BUSINESS), EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. FURTHER, NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED IN THIS AGREEMENT, IN NO EVENT SHALL NEURO’S CUMULATIVE LIABILITY TO YOU ARISING OUT OF OR RELATED TO THIS AGREEMENT, WHETHER BASED IN CONTRACT, NEGLIGENCE, STRICT LIABILITY, TORT OR OTHER LEGAL OR EQUITABLE THEORY, EXCEED THE TOTAL COMMISSION FEES PAID TO YOU UNDER THIS AGREEMENT.
Indemnification
You hereby agree to indemnify and hold harmless Neuro, and its subsidiaries and affiliates, and their directors, officers, employees, agents, partners, members, and other owners, against any and all claims, actions, demands, liabilities, losses, damages, judgments, settlements, costs, and expenses (including reasonable attorneys' fees) (any or all of the foregoing hereinafter referred to as "Losses") insofar as such Losses (or actions in respect thereof) arise out of or are based on (i) any claim that our use of the affiliate trademarks infringes on any trademark, trade name, service mark, copyright, license, intellectual property, or other proprietary rights of any third party, (ii) any misrepresentation of a representation or warranty or breach of a covenant and agreement made by you herein, or (iii) any claim related to your site, including, without limitation, content therein not attributable to us.
Confidentiality
All confidential information, including, but not limited to, any business, technical, financial, and customer information, disclosed by one party to the other during negotiation or the effective term of this agreement which is marked "Confidential," will remain the sole property of the disclosing party, and each party will keep in confidence and not use or disclose such proprietary information of the other party without the express written permission of the disclosing party.
Payments
You will receive a commission for sending authorized sales via your affiliate links. Commissions are automatically calculated and based on the subtotal of the referred sale. In order to place an affiliate link, you must first be approved by Neuro to become an affiliate. Payout rates may be changed at any time and can be viewed via your affiliate account. It is your responsibility to determine if the payout for a link you have placed has been changed or discontinued. Commissions earned on referrals become payable on the last Friday of each month. Your total commission amount must equal or exceed fifty US Dollars ($50) before receiving payment from Neuro. Payments will be USD and will be processed via electronic payment (such as PayPal). Your account does not accrue interest.
Affiliate Account Interface
You will create an account and password in order to enter the secure affiliate account interface. From there, you will be able to view and receive your reports regarding your commissions due to you. The affiliate program is hosted on a 3rd-party, cloud-based affiliate platform called Dovetale. Affiliates acknowledge that Neuro is not responsible for any bugs, downtime, miscalculations of commissions, or any other issues that may arise on the platform. Affiliates acknowledge Neuro will do everything within its power to create a good experience for its affiliates.
Modification
We may modify any of the terms and conditions in this agreement at any time at our sole discretion. In such an event, you will be notified by email. Modifications may include but are not limited to, changes in the payment procedures and Neuro Affiliate Program rules. If any modification is unacceptable to you, your only option is to end this agreement. Your continued participation in Neuro’s Affiliate Program following the posting of the change notice or new agreement on our site will indicate your agreement to the changes.
Revocation of Affiliation
Affiliation can be ended at any time, with or without cause, by giving the other party written notice. Written notice can be in the form of mail or email. In addition, this agreement will terminate immediately upon any breach of this agreement by you. If your affiliation with Neuro is revoked for any reason, you cannot rejoin the program in the future.
